Monday, August 22, 2016
When it is a meeting with a potential customer, client or a colleague, there are many ways to handle how it goes.
Please consider hosting WISER meetings, meaning you cover the following:
W-Well...what's gone well recently
I-Improve...what would you like to improve
S-See...what do you see as the gap
E-Expectations...what do you expect of each other
R-Reality Check/Relevance/Resources...can things happen in time frame with what is available
By covering those five things, you will uncover interests, be able to address desires, and get to issues and opportunities, with options and solutions!
Tuesday, August 2, 2016
"We must develop knowledge optimization initiatives to leverage our key learnings."
~ Scott Adams
Often people say or think something like “When I’m the leader, I’ll…” as they look forward to changing things! Sure that is enjoyable to anticipate, and even fantasize about…the “I’ll”, and yet for all of us, regardless of size of business, age, or position, there is a way to look at leadership as the I-I-L-L factor(s) instead of the “I’ll”.
“I-I-L-L”, you ask? Yes, the I-I-L-L stands for:
Impact is the fact that what you say or do can have an immediate jolt on someone. It can be something bold or subtle, and either way, it changes the perspective or outlook of others immediately, and perhaps only for a short time. That impact is felt and acknowledged. Impact gets attention of others.
Influence is something that happens over time. It is a style and presence that someone, either unintentionally or intentionally asserts and/or shares with others. Influence stems from consistency, desire to be similar or near, and typically last longer than an impact. Influence gets awareness and respect of others.
Loyalty is when someone is true to another. A leader demonstrates loyalty by sharing openly wins and losses, support and concern. Loyalty is developed for a leader from a steadfast, consistent approach that is trustworthy toward people and in situations. That leader’s views and actions present aligned with others or what others seek to be aligned with. Loyalty is long lasting unless trust is broken.
Leverage is being able to call on others…those you have impacted, influenced, and shown loyalty towards. Leverage is a form of leadership that is to call on others directly for support and positioning. Having leverage means acting in the best interests of others and the situation while calling on those who can impact, have influence, and have loyal colleagues, in order to broaden the reach and scope of the message or action one is attempting to lead.
As it works, there is typically an impact or two before true influence is established. Likewise, influence typically has the potential to become loyalty. Likewise, there is little leverage (true leverage, not manipulation) that takes place without loyalty. So, instead of thinking “I’ll do XYZ”, consider thinking about the I-I-L-L of leadership, assessing where you are, and where you want to be, to ensure your I-I-L-L can get you to that XYZ…whatever it may be!