Friday, February 27, 2015

Quick Tip - Encouraging Others in 5 Sincere Steps

When people are off, not up to speed, or even not performing as they can, instead of criticism, consider encouragement. Encouraging others in these three steps can be effective, if it is done sincerely and consistently:

1 - Let the person know how much has been accomplished - focus on what is already done correctly
2 - Share your honest belief in him or her with examples of other things done well
3 - Set the expectation that you anticipate a new result
4 - Ask if there is anything you can do to assist
5 - Thank him or her for being open to the ideas shared and move on 

While you may feel as though saying nothing or directing will be better, this 5-step process allows for building confidence, results, and your relationship! 

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