Wednesday, April 26, 2023

Word Choices for Engaging with Examples

"Words are, of course, the most powerful drug used by mankind."
~ Rudyard Kipling

With so many of us focused on how we feel, rightly so, and so many organizations wanting to have a culture and environment of safe creativity and personal and professional growth, many words and phrases are coming into the workplace in meetings, on Zoom, and Teams that may feel appropriate, yet lead to others being uncomfortable.

What to do?

Please lead by example by replacing words/expressions that can be emotionally triggering with these words and phrases that will still honor what is happening while keeping the energy focused on what is at hand:

"I don't like this" becomes "Because this is not a good fit for our client, let's pass on this idea." This example is about choosing what is best for the clients and not the emotional reaction to the person's idea shared.

"Nobody is supporting me in my work" becomes "Since I would like to collaborate with others, who is willing to work with me, please?". This tweak makes it less about accusing someone else or blaming others and more about a request for help.

"You need to calm down" becomes "Since your passion is clear, if you will please slow down and share, we will likely be able to follow well". This change removes judgment from someone's emotions while encouraging a change for a different outcome.

There are numerous examples that could also be added. Suffice it to say the point of these adjustments is to be empathetic without criticism and considerate without coddling. Additionally, when people approach you about others' words and/or actions, insist that it is best to not judge or assess emotions, rather to have an open dialogue about work, projects, deadlines, and expectations without prejudice or a hidden agenda. Emotions impact us and Emotional Intelligence will guide us through to positive results and real relationships!

#DoYourBest #Life #Living #ProfessionalDevelopment #PersonalDevelopment #KIND #Leadership #1KindAct #Growth #EmotionalIntelligence #PerformanceCoaching #OneBeanerPerformanceCoach #LivingKindly #KindnessIsMyOwnSuperpower #Kindness #CoachsCorner #Resilience #Resiliency #Growth #LessonsLearned #Gratitude #Coopertition #Action

Wednesday, April 12, 2023

Public Speaking: Owning YOUR Introduction

My mother took great relish in introducing me as 'This is my son - he's a doctor but not the kind that helps people.'
~ Randy Pausch

Introductions should be brief. If you are a presenter, or you are introducing a speaker, please do not read the person’s biography. Refuse to do it. Embrace simplicity or abandon the formal introduction fully. 

Believe it or not, an engaging introduction can be an important part of a powerful presentation. And, a bad introduction is often a sad start for a presenter who has to first recover from the introduction and second has to attempt to engage an audience after that recovery. 

An effective introduction should be REAL, meaning the introducer simply, and only covers the: 

~Reason for the talk/presentation/training. Welcome people, and let them know what the topic is. 

~Examples of the importance of the topic. State 2-4 reasons someone will want to listen to the presentation. 

~Acknowledgement of the speaker’s credentials and name. Share 2-4 relevant facts about the speaker that will enhance the presenter’s credibility and pique the audience’s interest. Clearly and confidently state the name of the speaker/presenter last, with a pause between the last comment and the first name and a quick pause between the presenter’s first and last name. 

~Leading the applause. As soon as you finish the presenter’s name to the audience (which is done while facing the audience. 

You then turn to face the presenter as you start to applaud loudly and rapidly to indicate others can follow (and they will!). 

An example of “keeping it REAL” for an effective introduction is: 

Welcome to the Presenting Powerfully workshop (R)! 

It is important we learn to present confidently and professionally, gain tips and tools for connecting with the audience, and that we get our messages across effectively (E). 

Our speaker comes to us as an 11-time published author, performance coach, etiquette columnist for Tampa Bay Business & Wealth Magazine, and a member of the National Speakers Association. Please welcome your expert on presentation prowess, Debbie Lundberg (A). 

Applaud immediately (L)