Tuesday, May 28, 2024

For the Love of Time & Health!

 "He who has health, has hope; and he who has hope, has everything."
~ Thomas Carlyle

If you believe that health, love, and time are some of the most important things in life, if not THE most important things in life, please keep reading.

The question for us all is “Are we investing, focusing on, and truly appreciative of those most important things we have in life, and are you truly connected to your health, your love, and your time?”.

On May 22nd, I successfully moved from being diagnosed with thyroid cancer earlier this year, to being completely cancer-free. The reason to share that is for perspective for this message/tip, and to convey the optimism and the belief we can each embrace can combine to guide us to know that if we take action, we can move through things in life that challenge us, and those challenging experiences do not define us, rather they make up part of the story…part of your story!

Since time may be spent wondering what others are thinking or doing, I encourage you to spend time embracing what your thoughts do for you, and how your actions guide you.

Our health is not a happenstance. Our health is a combination of our physical, mental, and emotional being…in an effort to make it all gel into well-being. Is there something in your health that you are ignoring, rationalizing, or simply accepting that may not really be acceptable if you did deep to think about how you want to feel and function?

Love, and in particular, love of self, is not overrated, and yet it can be couched in what looks or feels like indulgences. Let your love of self not be excused. If you don’t feel that love, look to those who love you and ask them the very vulnerable question “What do you love about me?” and then seek to see and feel what they have identified – not so you take their word for it, rather to give you a base. People love you. You are loved, and by keeping that at the forefront, other choices settle in a clear focus.

So, what does this have to do with my medical situation/story, and what can you do right now about time, love, and health? 

Because I simply wanted to participate in a screening for thyroid for the doctors to get data, nodules were found. The first scan that was scheduled was canceled, and making time to get to another one became a priority. Doing that was self-care, AKA, love, and while it may seem like there is no good time to be sick or to have surgery, as surprising as the diagnosis was, selecting the soonest possible allowed my body and mind to know everything was being done after that pathology report to move to being cured. Respecting everything is not as straightforward, the decision to act each time keeps you moving ahead.

So, please take the time to invest in your health because you are surrounded by love. Schedule a preventative screening for yourself and be your own best health advocate. Is it your dental exam, a colonoscopy, that dermatology screening, a mammogram, or even an annual physical? What is it that hasn’t gotten your time and attention, your desire to feel loved in your own choices, and to prioritize your health and well-being?

Please know that when you prioritize and focus on your health, and love yourself enough, you can handle whatever comes your way, and in time, you will be through to the other side…likely stronger, definitely enriched, different for the intentional addressing of what you are experiencing!

With that, thanks to all who made the time to check in on me, walk with me, send food, and more, for the flowers and feel-good gifts of health, for your genuine friendship, and for loving me these past months with this all on my mind! Thank you, especially to my make-shift nurse, Michael, who wonderfully filled in as the guest VJ with the coach’s corner tip videos last week!

While admittedly, my world may have seemed to shrink for an instant when I received the diagnosis, because of being present and being open, with all of the personal and external support, it is clear that by sharing and caring, encouraging, and being available to answer anything you may want to ask or know, my world did not shrink, it absolutely grew. 

Cheers to the time we have and what we do with it, to the health we have, and how we protect it, and to the love we give and get, and how we grow it! 

Thank you!

#Gratitude #Reflection #LUNDBERGism #Health #Love #Time #Kind #Leadership #PersonalDevelopment #ProfessionalDevelopment

Monday, May 13, 2024

First of Week Brain Dump Benefits

"It takes as much energy to wish as it does to plan."
-Eleanor Roosevelt

Gift yourself with a handwritten brain dump on the first day of your workweek!

When you write things down, you clear your mind and get ahead of tasks, and therefore results, for the upcoming week.

Streamlining your ideas will clear your mind.

From there, you can prioritize the list, put the items in your calendar, and move forward prepared at the start of the week, for a productive and organized week with time maximized!

Now, you have the brain dump making way for a clear brain and an organized week ahead!

Wednesday, April 24, 2024

Ten Steps to Facilitating Positive Change

If you change the way you look at things, the things you look at change. 

~ Wayne Dyer

Do you want to create positive change, and you know people are resistant?

Often people are less hesitant about change than they are frustrated with the way change is presented/communicated or not presented/communicated.

While life, and business are not full consensus experiences, it is smart and wise, inclusive and important to sincerely want, and get, input from others involved.

What is a good way to do that? Because Noncritical thinking is limited thinking, emotional thinking is not critical thinking, and often noncritical emotional thinking is distorted thinking, you want to engage in creative and critical thinking for this by facilitating the following:

1.      Gather people who have experience, exposure AND expertise to have a variety of perspectives, and ensure all people invited to participate do not look like, think like, and act like the leader (or you, if you are the one advancing this effort).

2.      In order to ensure people come in with the best sense and knowledge, in the invitation to participate, do share that while there is a situation, you are looking to define the mistake, opportunity, issue, or problem proactively, realistically, and without a blame mentality so as to move forward with good results, the ultimate decision will be that of yours, or if there is a smaller group making the decision, if there will not be finality in what is done at that meeting.

3.      Because people can want their idea to “win”, ensure what you are seeking is what is BEST for the company/group, and that it is not about who came up with what, it is about what is BEST for your team, or organization, and address any questions about that idea before moving forward to avoid a lot of “I think we should…” conversations/

4.      Respecting you may think the facts are clear, get the group to discuss and reach agreement on what the topic really is, what situation you are addressing, and therefore get the challenge/opportunity stated clearly with full agreement.

5.     With the challenge/opportunity in mind, get a statement of focus, and in that process, determine if the challenge/opportunity is problem or issue, a miss or a mistake? Problems have solutions, issues have fixes. Misses have hits (points to address), mistakes have corrections. Getting language clear means the elevation of urgency and importance will follow.

6.     To stimulate discussion and open communication, there are a few ways to generate free-flow sharing of ideas without judgement, including:

a.      You become the scribe by writing each idea shared

b.     Asking very few questions to limit what may feel like judgement

c.      Getting the input through one of these two facilitation approaches:

                             i. OPTION 1: Pair, Share & Compare is where two or three people are in a group to privately offer their ideas with a spokesperson stating 2-4 options following time for all to discuss in groups. At the end of that time, you record and wait for step 7.

                             ii. OPTION 2: Reflect & Select is the process by which one person volunteers and then chooses each person after  - as the leader/scribe you ask questions: “Tell me more, walk me through,  how would that look/play out”.

7.      Selection and prioritization includes asking things such as “Tell me more, walk me through, how would that look/play out” by you first if you used OPTION 1, and if not, you move to open question period for all ideas shared. This is imperative that the questions be WHAT and HOW question to advance the idea without participants shutting down an idea at this point.

8.      Reiterate the purpose is ensuring what you are seeking is what is BEST for what is happening/presented and restate the opportunity/situation as the problem, issue, miss, mistake clearly, and then ask for either votes or preferences by providing people 2-4 “votes” cast with dots on the sheets where you have scribed the ideas, or voting on a sheet, or whatever non-threatening, open approach you want to take to narrow the ideas to no more than 4 total, preferably 2, 3 or 4 options.

9.      Open discussion around those final options.

10.   To make certain the next steps are clear, either:

a.      Determine the direction right then, and assign authority, responsibility and timeline.

b.      If that group is not the final decision-making entity, inform who will decide, when, and how the group will receive communication, and from what person.

When you are willing to invest the time and energy in people and ideas, you can create and communicate change in a way that is forward-focused, welcomed, and clear in the reason it is being implemented!



Wednesday, April 10, 2024

Getting Beyond Being Overbooked & Overcooked

"True luxury can be caviar or a day with no meetings, no appointments and no schedule."
~ Michael Kors

Have you ever felt overbooked and undercooked...meaning you have had so much on your plate, on your schedule that you were carrying a "weighted plate" so to speak, yet you were not prepared to devour the dishes or get engaged fully in anything? 

This could be an overbooked day, week, or a month… 

So, what to do, you wonder?

Respect your plate and your schedule.

That takes discipline, and a direct decision to be mindful of your time, energy, interests, and intention.

If you like being overbooked and overcooked, that is up to you, AND you may be racing to do, rather than to accomplish, and that is your choice. Or, if you like that feeling of being overbooked and overcooked, please refrain from complaining about it, or wearing it as a badge of honor. Let that pace be your pace.

If you are feeling overbooked and overcooked, and you don't like it, or the feeling it creates for you, please, for the experiences you have already committed to do:

-Approach one commitment/engagement at a time by being there for an amount of time that allows you to accomplish the outcomes and feelings you desire.

-Stay in that experience to do and give your best, and get the best out of it.

-Move to the next experience after feeling completely done with what you choose to experience.

-Think of what you were grateful for from the experiences in the day, and stay away from complaining about those yeses you gave for inquiries/events.

For opportunities in the future, change all your yeses to some no replies, without explanation or apology, and WITH your non-overbooked, and non-overcooked self.

Then, when settled into the groove that works for you without attempting to fit into someone else's expectation or what works for them.

By being aware enough to care about what is important to you, you will allow yourself to get into the right rhythm of booking so you can get cooking in a positive way!

#QUOTE #Leadership #PersonalDevelopment #ProfessionalDevelopment

Wednesday, March 27, 2024

Embracing Ownership Over Ego

 "Your ego can become an obstacle to your work. If you start believing in your greatness, it is the death of your creativity."
~ Marina Abramovic

Where it can be tempting to feel slighted and express that disappointment in an effort to seek other's agreement when things do not go as planned, acting on that urge is not only often quite defeating, it is the unfortunate act of embracing a victim mentality that does not serve us well.

What to do? Stop the temptation? Change the feeling?

The fast answers are quick yeses, and yet it is not easy, or easily accomplished. It is, though, as simple as deciding not to do it...and then honoring your decision, and wait, there's more!

Breaking it down, the full response includes evoking reasons instead of excuses, acting on rational behaviors versus believing rationalizations, AND ultimately embracing ownership over ego!

Reason instead of excuses means you focus on being present in what is happening when it is happening, speaking your mind and position in deliberate intention of being a contributor and supporter of what is best. You offer reason, and therefore the behaviors are reasonable, and the responses to you are reasonable. If this does not happen, and you wait until after something is happening or has happened, you will talk and act in excuse language and want people to excuse your inaction previously, or your sudden idea-sharing now. When you excuse your lack of commitment, you become exposed to those who took action, and therefore, your lack of commitment is inexcusable.

Acting on rational behaviors versus believing rationalizations works positively by recognizing your emotional discomfort and allowing yourself to feel those feels and then move to what is real versus imagined. You tell yourself the story of what is happening in facts and direction rather than defending (rationalizing) your feeling as "normal" or professing others are being "unreasonable" which both attempt to apply logic to opinion or perspective based in feeling and not fact.

Ultimately, your highest and best challenge will likely be to stay in ownership over ego (or even getting there in the first place)! Asking yourself questions such as "What part did I play in this?", "Is there anything true here?", "What can I do now to move forward productively and purposefully?", "What am I willing to do to move forward?". These questions put you in the ownership mindset, and therefore you are owning your current and future positioning. Ego, unfortunately, wants to whine, blame, and sulk. There is a sense of entitlement in our ego that says, nags or screams "You were wronged", "This is not fair", "Show them!", and yet those urges lead to nothing positive and productive. Ownership is about having a way to see what happened, where you are, and what to do.

Demonstrating and living reason, acting rationally, and taking ownership allows you to be in the mind of a leader, and the mindset of someone who does not allow emotions to detract you, rather emotional intelligence to guide you!

Wednesday, February 28, 2024

Leading Through Emotions at Work

If you want to have a life that is worth living, a life that expresses your deepest feelings and emotions and cares and dreams, you have to fight for it. 

~ Alice Walker

Considering we, as humans, are a series of emotions and habits, and our emotions can drive our commitment to well-serving habits, just as our habits can either quell or enhance our emotional states in reaction or response to people and situations, what happens when emotions are presented at the office, on Zoom/Teams, or with clients and colleagues in a way that creates discomfort? Can anything be done, or do we simply wait and hope for it to pass?

The answer is yes, you can do something, and here are approaches that will be emotionally intelligent, kind, and considerate to not tell someone they are wrong, rather give them an opportunity to sit in success. Much of these actions take place far before an incident, and others are for in the moment:

1)    Instead of creating and fostering an environment of emotionally-based questions or requests, such as “Do me a favor and get this report to me by Noon tomorrow” or “Don’t get mad at me, but…I need you to get the data regarding the XYZ widgets by Noon tomorrow”, ensure your language is focused on work, and appropriate in requests for the role and responsibilities someone has, meaning state requests such as “Because you are responsible for the data regarding the XYZ widgets, please share the ROI on the sales for 2022 by Noon tomorrow” and “Respecting you have a lot on your plate, is it realistic to expect the data regarding the XYZ widgets by Noon tomorrow?”

2)    When someone says something like “I don’t think So-And-So likes me” or “I think So-And-So has it in for me”, reply not with “Why is that?”, which can start innocently and then end in gossip and positioning, instead, shut down that language while being open to ensuring a safe workplace by stating “While ours is not a culture about liking and not liking, having it in for someone or blame, what specifically has happened that makes you feel uncomfortable with So-And-So when working together?” The difference is subtle, and yet you are not allowing that to subtly be acceptable that there can be people out for others.

3)    Should someone says “I feel like you don’t trust me” or “You dismiss me all the time”, or “You never let me finish an idea in the meeting”, rather than get defensive or tell the person “That’s not true”, or “I don’t do that”, or “You’re too sensitive” or “Calm down” say sincerely “You have the right to feel that way. Please walk me through the last time this happened for clarity and get us back connected positively and productively” or “Please forgive me for not being aware of that, I am open to hearing what you experienced”. Then, listen, and strive to relate with empathy rather than react with heightened energy. You want to avoid arguing or countering emotions. People’s emotions are not right or wrong, they are theirs, and working through them to an outcome and agreement is best.

4)    If you have gossip and bickering in the workplace, shut the action and activity down without shutting up people. Share that your workplace, organization, team, or group is not only a safe place, it is a space for support and collaboration, and there is not only no room for gossip and behind-the-back antics, it is an action such as one of those that will be the demise of the team. Share that if there is something factual to address, you will listen, and points of opinion are to be worked through by those involved directly. You are there to be supportive and to moderate, if need be, and that such engagement is to happen long before others are involved or told what has been occurring. This will garner openness and respect in order to keep alliances and cliques from forming.

Ultimately, you want, and you likely want your team members to feel and engage rather than get emotional and blame.

In nearly-18-years of my practice I’ve yet to meet an employee at any level who said, “I love working at my job because people are emotionally driven to blame” or “It’s great to get to work where there is an “in group” and the rest of us.” With that in mind, know that we are emotional beings, and that being known is how you can harness the emotions to appreciate and respect them without allowing emotional sabotage to take place. Let people have habits and emotions, and at the same time, let’s get in the habit of emotions being part of our experiences and not part of emotionally driven taking of sides, or dragging down culture, in the workplace!

#ProfessionalDevelopment #PersonalDevelopment #Kind #Leadership #Emotions #EmotionalIntelligence

Tuesday, February 13, 2024

A Guide to Delivering a TOAST with Confidence

"I'm just preparing my impromptu remarks." 

~ Winston Churchill

Without a toast to say and share good cheer with those around you, are you really celebrating the day, the person, or the event you are attending?

It's enjoyable to get to work with a Father-of-the-Bride, a Best Man, or a Maid/Matron-of-Honor before a wedding in the public speaking work we do at Presenting Powerfully. Those toasts tend to get recorded, revisited, and let's face it, a lot of nerves and attention around them!

Still, whether it is for a wedding, or something else, the toast at an intimate dinner for two, a party for 50, a celebration of a product launch, retirement, the holidays, the New Year, or something else, is public speaking, and speaking publicly, even to a limited group can be impactful. So, have fun with it all while you take a serious look at the guide to getting the toast just right through covering these five aspects of the announcement/recognition (and please notice there is no ring to the glass, whistling, or knife/spoon making noise on the glass, either, you simply begin, and you may repeat/restate the first part (the initial "T" below to garner attention over demanding it with a harsh interruption of an abrupt sound):

T - Today/Tonight we are here to recognize/celebrate…

O - Often/Occasionally we find ourselves doing ___

A - And since/because/with that in mind, it is a pleasure to

S - Share (mention a few facts or tidbits about the person/project/event)

T - Thank you, and cheers to the person/team/holiday/couple!

If you were toasting Joe and Ronna on their engagement, you could TOAST with the following in a clear, loud voice, without apology or noise to get attention:

"Tonight we are here to celebrate and congratulate Joe and Ronna! Occasionally we get to shine this light on each of them separately, and now we get to see them glow as an engaged couple. And, because of their example of love, and kindness, and the way they make the most out of life, along with their 2 years of dating, we will soon get to see them take the next step as husband and wife. Thanks for all you do to inspire us, congratulations, and cheers! To Ronna and Joe!" (Raise glass.)

Should you be ringing in Valentine's Day, or Galentine's Day at a group event, you could stand with your drink in hand and say something like:

"Good evening! The middle of February is a wonderful time for reflecting and looking forward with love and hope in our eyes and hearts. Often it is about the romantic gestures and the traditions, and with those in mind, please know that it's also about the support and friendships we all LOVE to embrace and appreciate. In 2023, we saw two of you marry, one of you adopt a child, and three of you grow your businesses to new heights with your passion for your work...all while we each cheered one another on! We are here for each other. We inspire and pick one another up. For all of those reasons, I thank and celebrate you, and here’s to everyone here having a happy Valentine's Day that fills your heart with love!" (Raise glass.)

Once you get comfortable with the format, and embrace the flow, you will realize you can toast anyone anywhere with the TOAST method, and the honored or honorees will feel special while the guests will enjoy the impact and brevity of your sincere comments. 

So go ahead, raise a glass, and cheers to many enjoyable TOASTs in your future!

 #Toast #Celebrate #Leadership #Ihatepublicspeaking #publicspeaking

Wednesday, January 31, 2024

Knowing the Difference(s) in Price & Worth/Value, Price & Cost, Expense & Experience, and Spending & Investing

Kind words do not cost much. Yet they accomplish much. 
~ Blaise Pascal

Has anyone ever asked you "A penny for your thoughts?" I don't know about you, but while that expression is a kind way of getting someone to open up, the value proposition is simply non-existent!

We have these oddities, especially with time and money...

So often people say/ask "How much does that cost?" when the real question, the internal question is 'What is it worth to you?' or 'What is the value of having this?' since the cost is particularly relevant to what you believe the worth is and/or the value of the item/experience. 

Say someone has 6 pairs of shoes with them on a trip and an attractive, right-sized pair of shoes at a lovely local store is $200, that cost becomes more about giving up space in their luggage, in other words, the opportunity cost plays a factor. What could they do with the money if they don't buy these shoes? And then, what will it cost them to rationalize another pair of shoes to themselves (or friends who managed to go 3 weeks with 2 pairs of shoes)? The worth of the shoes that potentially make an outfit during that trip is higher than the worth of the same shoes if they will sit in a bag getting toted around from hotel to hotel, city to city without getting worn. That leads us to price. The price of not getting the shoes aligns somewhat with the opportunity cost. Sure there is a price of $200, and then there is the price of if this purchase goes on a credit card. If the price of getting the shoes is paid in terms of being cheap when everyone is at dinner. Price is more than a currency exchange, it can be about energy and attitude, too.

The cost/worth/price idea gets us thinking about our wallets, our choices, and even our rationale for making or skipping purchases...and it need not stop there!

Time is our most valuable resource, so when engaging with someone, or many someones, do think about cost, worth, and price, meaning how many minutes or hours present as the direct cost, the worth is what you will gain from the engagement, and the price, or opportunity cost is what else you could be doing with that time. When someone says "Gotta minute?", they scarcely, if ever, only take a minute, and if someone, unfortunately, asks to "Pick your brain", they are taking time and energy from you, so you have a choice to give it or not.

Still, both the shoe example and a meeting with someone can also be an investment or a simple spend. How so? The investment idea is that the shoes will last a long time, and/or they will go up in value. A simple spend though is that the money or time was ours, we spent it on the meeting or the shoes and didn't see anything other than less than a fair trade or value, so we spent our time or money, for it yielded no return or less than what we deemed acceptable.

Now, moving on to whether the choice to buy the shoes or spend time with someone is an expense or an experience keeps most of us intrigued in a slightly new way. It's rarely both an expense and an experience because the idea of an expense means you got little out of it, and you have written it off, meaning it bears little worth to even revisit, whereas an experience means there was something in it that was/is non-tangible. Say the shoes were those to benefit charity and you like the charity so the experience of contributing outweighs that the shoes were an expense to move forward and away from quickly. Also, the shoes could be a wonderful reminder for years to come about the trip itself and that alone makes the purchase of the shoes an experience. Similarly, a meeting with someone can spark another connection, doing business together, avoiding an issue or problem, or none of those mentioned. If any of the connect, business and avoidance play out, then the meeting was an experience that moved you or a project ahead, and if it is not one of those, it was likely an expense.

What to do with these point-counterpoint positions and considerations? Here are the takeaways for implementation:

1) When you are asking for someone's time, present an agenda and goal that is of value to them focused on them, and then deliver to it.

2) When considering a purchase of any size, go beyond price to cost, other options, and the value for you having it versus not having it, as well as the timing and situation.

3) Keep in mind your sense of risk and adventure may be far different than other people's, so judge not what people buy or do with their time, as it is their process, or systems of process that lead them to satisfaction or dissatisfaction with their choices.

By simply and wonderfully allowing your mind and your decision to consider these options,  before putting money or time toward an item or an interaction, you will likely live your life with intent and experience the outcomes fully and openly! 

#Leadership #Choices #Value #Expereince #PersonalDevelopment #ProfessionalDevelopment

Wednesday, December 27, 2023

Embracing Experiences Start to Finish, Beginning to End

To become mindfully aware of our surroundings is to bring our thinking back to our present moment reality and to the possibility of some semblance of serenity in the face of circumstances outside our ability to control. 
~ Jeff Kober

Timing isn't everything, and yet, timing is telling.

We get excited, distracted, disappointed, and disengaged in what seems like an instant.

With so many things we could do and experience, how do we embrace the experiences from start to finish, from beginning to end?

It's possible, and even probable if we are willing to consider and act in good faith...

Part of the opportunities we have now is that there are so many choices for where/how to spend our time. Part of the challenge of those seemingly endless choices is realizing that there may have been another choice that would have been an even better fit for our desires and interests.

In order to embrace the experiences from start to finish, from beginning to end, first, make a choice, and be fully committed to thinking it will be enjoyable/purposeful, and feeling good about the upcoming adventure. outing or meeting, second, share with your host, your plus-one, or good friend/family member what you are doing and the reason you decided to do it, third, be fully present for what you selected and fully engaged in the idea/theme or purpose, so if there is a dress code, agenda item, speaking part or anything else, decide that you are "in" and be ready, fourth, and finally, make no excuses, and go all in fully meaning your time, interest, focus, conversations, participation and everything else is all about where you are, the reason you are there, and the people who are there (not those who "missed out".

By not waffling, not jumping from place to place, not planning your get-away, you can, and likely will, fully "be", and when you allow yourself to be, you are you, fully, fabulously, and frankly in a way that you do not have to protect, explain or second-guess. And, after all, when you can be unabashedly you, you can embrace the experiences from start to finish, from beginning to end!

#ProfessionalDevelopment #PersonalDevelopment #KIND #Leadership #EmotionalIntelligence #PerformanceCoaching #Growth

Wednesday, December 13, 2023

Public Speaking Tip: Correcting Someone In Others' Presence

"Correcting bad habits cannot be done by forbidding or punishment."
~ Robert Baden-Powell

There you are in a meeting when someone states something completely incorrectly. What to do? Ignore it? Tell others? Shout out the right answer or information?

While none of those are recommended, or likely effective, or good for your reputation and rapport with that person, and others, there is a solution...or two!

When you hear someone state something that is incorrect, HELP them and the situation humbly and subtly by making sure you:

H - Heard them correctly by repeating it back, and allowing them to restate or back off, and then 

E - Encouraging them to explore what that information could do or not do if more is not considered, then 

L - List other options by leading them to an improved statement or suggestion, and finally

P - Provide encouragement and collaboration for moving forward.

It will look something like this:

Pat states sales were only down 2% and that slow marketing has the projections behind when you checked that all marketing and promotions ran as planned and that sales are down 20%.

You may think "Oh no - that's way off!!", yet you say:

"Thanks for sharing that information, Pat. Please forgive me if I heard the information incorrectly, as it sounded like sales were only down 2%." Pat may or may not agree. If Pat realizes 2% was stated and 20% was the real number, you are done, and if Pat stays with it, you then say "You likely had information from earlier in the month before our final numbers were out, and that is before some other drastic drops happened. There are a lot of reports, and very recently a new report came out that I happened to get to see. Some of the options for looking at the sales are by months, by region, or by product line, and with those breakdowns, unfortunately, we will all be seeing a 20% decrease in sales after our marketing efforts went off as scheduled. I am here to assist with how you want to address that 20% decrease with strategy, sales reviews, or a joint session with marketing."

By being direct, calm, and open while not ignoring, talking with others later, or shouting, you will allow someone to save face, you build trust, and together, you can create a solution!

#PublicSpeaking #ProfessionalDevelopment #PersonalDevelopment #Kind #Leadership

Wednesday, November 29, 2023

More Same than Different?

"People are pretty much alike. It's only that our differences are more susceptible to definition than our similarities."
~ Linda Ellerbee

With so much in our feeds and on our minds about what differences we have and how our differences enhance our learning and growth, we may be missing something in that truth, and that is that there is a lot of sameness in us all.

Talking with a dear friend, client, and people leader on a recent trip, we were sharing our ideas about this sameness subject...leading to this article.

Please know she and I both agree that in our differences we find collaborative strength, so this is not a counterpoint to the concept of that, heck, one of my first LUNDBERGisms was/is "Like seeks like and opposites complement", so this is, instead, encouragement to allow yourself, and others, to remember and embrace both sameness and differentness.

How are we the same, or similar, as that is a word I prefer? We are humans. We want to be safe. We want to be seen and heard as the person we are and not simply the role we are in. We want to have a positive impact. We want to be paid, minimally fairly, for the work we do. We want to have grace and be given grace. We love and want to be loved.

Those may seem obvious at times and foreign at others. What makes the sameness fade in our attempt to grow or succeed?

In my work, living, and overall observations, there are a few reasons, including the desire to be accepted, insecurities, fear, and desire.

Perhaps it is our perceived constant desire to stand out, be recognized, when really, it may be that "please see me for me" coming on strong since the sameness kept us from appreciating it.

Rarely do I meet, have as a client, or interview on our podcast someone who tells me they are too appreciated. They don't complain that there are too many kudos and accolades getting in their way of accomplishing their daily desired outcomes! Go figure!

Another thought to keep us grounded is that we all have succeeded and we all have failed, and people take those successes and failures differently, As a matter of fact, I prefer we use misses and hits, mistakes, and successes, failures and fabulosity, instead of only success and failure because we hang so much emotional baggage, good and bad, on those words/concepts. That is what is meant by insecurities impacting us all. We don't exactly know how to handle when things don't go as anticipated, and even worse, we wonder what others will think!

Somewhat similar is fear. Fear means most of us have played not to lose. We have not spoken up for fear of being shut down, or not even doing something so that we couldn't be wrong or seen as incapable. When fear leads, nobody wins, only some get further away from growth.

Desire is the final similarity or sameness in all of us. We are driven by things, just not the exact same as everyone else, so the desire gets judged. Learning what people desire can assist us all in working together.

So while you are to celebrate and embrace your differences and those of others, let's be thankful for our sameness, for that sameness may lead to the saneness of really connecting first and moving forward with a genuine interest in learning more!

#YouAreStrong #ProfessionalDevelopment #PersonalDevelopment #KIND

Wednesday, November 8, 2023

This Month's Public Speaking Tip: 6 Parts Become 4

“If you know what you want, you can have it.”
~RH Jarrett

While we have been through the six parts (not steps) to presentation prowess and public speaking success, those six are about to become four!

The parts for which we have been covering to prepare your talk, training, or pitch include the following:

1. Open-getting attention with facts/story

2. Preview-time, agenda, purpose

3. Body-sharing the information through agenda items

4. Interaction-eye contact & audience engagement

5. Summary-check purpose, agenda & do Q&A

6. Close

So, since the Close is the restating of the Open, and the Summary is the reverse order of the Preview, your four aspects to sharing information and ideas are:

1. Open/Close-Wowing and ending with facts/story

2. Preview/Summary-time, agenda, purpose to guide and review

3. Body-sharing the information through agenda items

4. Interaction-eye contact & audience engagement

Even though you may have wished your public speaking could be as easy as 1, 2, 3, it is instead as simple as 1, 2, 3, 4!!!

Wednesday, October 25, 2023

The Tricks & Treats of Words (& Phrases)

"So difficult it is to show the various meanings and imperfections of words when we have nothing else but words to do it with."
—John Locke

While words matter, and the words we share with others make a difference, what matters most is what we say and believe in ourselves - through the words we choose!

As we make our selections, here are some seemingly non-negative or neutral phrases that have simple replacements that not only will empower you, they will position you positively from a mindset perspective. Let's say they go from tricks to treats in this near Halloween update. Those tricky phrases that are positioned to treat you well when stated slightly differently include:

There is no need to "pick your poison" (tricky) when making a choice, since that sounds dreadful when you can "pick your purpose” (treat), instead.

In place of "killing them with kindness" (tricky), which would leave people dead, "convert them with kindness“ (treat) and they'll still be here for you to share kindness with later.

Rather than "taking the high road" (tricky), implying others are on the low road, decide to "travel the road that’s best for your journey" (treat), and let others travel theirs, too.

Stop "being the bigger person" (tricky), because that implies the other person is small, instead, "be your best person, and let others be theirs" (treat).

Skip the "It is what it is" (tricky), as that implies there is nothing at all that you can possibly do about it, or as a result of it, and go with "it is what we make of it" (treat), and then take action!

Resist the "Agree to disagree" (tricky) comments that sound defeatist, and share sincerely what you respect and appreciate about someone with something like "While we may not agree now, please know I am considering your perspective on this, as being open to learning is part of growth" (treat).

These options are choices for us, and by choosing, we decide what we are going to say and do with intention rather than simply going with familiar expressions! And, in each case, we take out the tricky language as we treat ourselves, and others, to positive positioning!

#YouAreStrong #ProfessionalDevelopment #PersonalDevelopment #KIND
#Leadership #EmotionalIntelligence #PerformanceCoaching #Growth

Wednesday, October 11, 2023

This Month's Public Speaking Tip: ENDS on the Close

"There is no real ending. It's just the place where you stop the story."
-Frank Herbert

Remember back in the audience when you were in a presentation and someone said "That's it!"? It can feel like a huge sigh of relief to the speaker, and yet it seems so abrupt to those watching/listening.

That is no way to end a presentation, and yet many do simply dismiss everything they did with those two words, which are sometimes followed by "any questions?", (which we already know the questions are to be addressed in the summary).

The parts for which to prepare your talk, training, or pitch include the following:

1. Open-getting attention with facts/story

2. Preview-time, agenda, purpose

3. Body-sharing the information through agenda items

4. Interaction-eye contact & audience engagement

5. Summary-check purpose, agenda & do Q&A

6. Close

The last months covered the OPEN, the PREVIEW, the BODY, the INTERACTION, the SUMMARY, and now the CLOSE is where/how you explore what best ENDS the presentation through:

E - Extend interest in the topic by revisiting the open

N - Nearing the end without being rushed

D - Doing the service of completing the cycle from start to finish with a refer-back and/or a new take on the OPEN in order to "tie the bow" on the experience

S - Say "Thank you" and leave the space/stage

Having a powerful and purposeful close means you end on a high, and importantly, the audience gets the full experience from the way you begin to the way you end, and has a true Return On Investment from the time spent with you!

#publicspeaking #ProfessionalDevelopment #PersonalDevelopment #KIND

Wednesday, September 27, 2023

Avoiding Defensiveness When Being Dismissed or Played

"No matter how beautiful the theory, one irritating fact can dismiss the entire formulism, so it has to be proven." 

~ Michio Kaku

The other day on the golf course, a male golfer who we were playing with said to me "What you need to understand is..." at that moment, as I realized what was, unfortunately, happening, my husband, Michael, put his hand gently on my arm as if to say 'I see you, even if he does not'.

I felt myself tense as the words and attitude of the speaker brought a directness that was overbearing and dismissive all at the same time.

Sure, I wanted to scream or snap back, and yet that would not have been my best moment or choice. I was not going to be played. What did I do? The same thing I encourage you to do when you are dismissed or felt like an approach someone takes with you is insulting:

1) Be thankful that person showed themselves to you, and say something like "Thanks for letting me know how you feel about that."

2) Repeat back what you heard with words like "Sounds like you believe..."

3) Bring a calm perspective with verbiage such as "Here's something to please consider..."

4) End the discussion when you want with "Let's please leave it here with this..." or "Let's please respectfully close on this..."

To follow my example, I said "Thanks for sharing your view. It sounds like you believe XYZ, and while your view is yours, please consider that it may not be that of others. Let's please leave this at being respectful of each of us having the right to believe what we believe and forcing a view, or assuming you can force a view, isn't appropriate. Thank you." We hit our balls. I was sincere in my compliments of his good shots. We had a good round. If I hadn't stood up for myself, the round would have been a waste.

So, don't be dismissed, be direct. Don't be played, be powerful. When you are grateful, confirm what you heard, stay centered, and own the end of the experience, you may have felt dismissed at first and you will likely feel empowered last! 

#DoYourBest #ProfessionalDevelopment #PersonalDevelopment #KIND  #Leadership #EmotionalIntelligence #PerformanceCoaching #Growth

Wednesday, September 13, 2023

Public Speaking Tip: How to SUMmarize Your Talk Well

 A good headline is far more than a summary. It has to characterize, in a few brief words, the most important themes and news items of the article it accompanies. 
~ Parker Conrad

Have you ever been in a presentation and wondered what was covered when you were nearly at the end of the talk?

It's likely because of a few reasons, and one of the most common misses is that a speaker, a presenter, does not summarize what was covered to bring the information together before closing the engagement.

The parts for which to prepare your talk, training, or pitch include the following and this month, the focus is on the 5th:

1. Open

2. Preview

3. Body

4. Interaction

5. Summary

6. Close

The last months covered the OPEN, the PREVIEW,  the BODY, and the INTERACTION, so the SUMMARY is where the SUM of the experience allows for everyone to come together through:

S - Stating what was covered by reviewing the agenda items and the purpose/goal/objective to make certain that was all accomplished

U - Unlock the audience's ability to talk by addressing questions and confirming you provided what was being sought

M - Move through to the close gracefully and energetically

When you SUM up the presentation with an effective summary, you get yourself ready for a powerful close (which we will cover next month)!

#publicspeaking #ProfessionalDevelopment #PersonalDevelopment #KIND

Wednesday, August 30, 2023

It's Time to Prioritize Your Time

 "Time is nature's way of keeping everything from happening at once."
~ John Archibald Wheeler

How is it that it seems like some people "get" more hours in their day when others seem to barely have 20 hours each 24 on the clock?

While we all have the same 1,440 minutes until a new day dawns, each of us doesn't utilize them intentionally and productively.

Here are 10 ways to maximize the time you have versus longing to get more minutes in your day:

 1. Have a morning routine (and an evening one, too) for setting up your da for success.

 2. Know life’s timing and know your relationship w/the clock so that you can make it an "I get to go to..." versus "I have to go to...".

 3. Create a list of "to be accomplished, then eliminate those lists nearly immediately by scheduling all tasks as outcomes in the calendar as you ensure you have buffers between meetings and engagements.

 4. Prioritize your actions and outcomes & ask priority of anyone giving you tasks, delegation, or other assignments with clear boundaries on the deliverables.

 5. Start early in your day & complete what you consider the worst task first so you don't dread it later and inadvertently delay getting to it.

 6. Stop the expressions of being “swamped”, “stressed”, “slammed”, “crazy”, and replace them with thoughts of being "fully scheduled" and "Gratefully booked".

 7. Say “no” or “no, thank you” to invitations that are not opportunities & resist “busy-ness” that takes time and makes no progress on what you have prioritized.

 8. Time chunk in 15 or 20-minute increments, and think about an hour being 4 or 3 of those chunks, respectively & own your time (not hope for it) with short meetings (45 minutes for hour sessions and 20 minutes for 1/2 hour sessions)

 9. Focus on 1 thing (no multi-tasking) at a time, as switch-tasking takes more energy than you even imagine, and if someone wants to interrupt you politely say "If you give me 5 minutes, I'll give you 100% of my focus.

 10. Create organizing systems (mental & physical) that work for you so that you are not stressed rather you are systematized for what serves you best.

Time is not something you can buy or produce, rather time is something you want to manage so you can lead your life fully!

#DoYourBest #ProfessionalDevelopment #PersonalDevelopment #KIND #Leadership #EmotionalIntelligence #PerformanceCoaching #Growth

Wednesday, August 16, 2023

Public Speaking Tip - InterACTion

 A good teacher, like a good entertainer, first must hold his audience's attention, then he can teach his lesson. 
~ John Henrik Clarke

Have you ever felt like someone was talking over you in a presentation, looking past you or above your head? Some public speaking tips encourage that, and it seems nuts, as we, the audience members, can tell when a speaker is not engaged with the audience at all, so don't be that public speaker.

The parts for which to prepare your talk, training, or pitch include the following, and this month, the focus is on the 4th:

1. Open

2. Preview

3. Body

4. Interaction

5. Summary

6. Close

The last months covered the OPEN, the PREVIEW, and the BODY , yet the INTERACTION is where true connection happens, and that is done through ACTing in these ways:

A - Asking questions of the audience, listening to replies, and not making anyone feel they failed. If you ask a question, be prepared to rephrase it in three ways before you answer it yourself. Do not be impatient, or it will seem like you are stressed or uncomfortable. You have thought of things and the audience is just joining in, so give them time to engage.

C - Creating various tones and timing in order to engage the interests of the audience since we follow sound and motion. Speaking in louder or hushed tones to tell a story or to emphasize information gets people intrigued by your thoughtful creativity.

T - Talking with, and throughout the entire room, meaning walk around, stop, sit, and ensure people know you are available and will be near them in some way throughout the talk. If you are using projection, black the screen at times to refocus the group, for if there is nothing on the screen, they are only interacting with you, and that creates a connection.

By the way, the interaction starts long before you begin talking. Meet people, shake their hands, and be available while sincerely interested. People who meet you and connect want you to succeed, whereas, sadly, those who see you as a stranger often look for your errors or missteps. You want the audience to gain from your being there, so give to them before, during, and after your public speaking opportunity!

#publicspeaking #ProfessionalDevelopment #PersonalDevelopment #KIND

Monday, July 31, 2023

This Month's Article: Building Trust

"Whoever is careless with the truth in small matters cannot be trusted with important matters."
~ Albert Einstein

"Trust me!"

How many times have you either heard that or said that to someone else?

While those words are short and simple, the act of fully engaging in trust is long and complicated...yet it can be achieved!

Trust is defined as the ability to state what will be done, commit to a time to complete it, and then, deliver to that agreement. And, trust is lacking when people are iffy, distant, non-committal, and/or do not do what they say they'd do when they said they'd get it done. 

When there is low trust, you have slow speed and high costs. still, when you have high trust, you work in a world of rapid speed and low cost. According to JSA, LLC, the keys trust issues stem from baggage, personalities, culture, and myths. My take on on addressing them include remembering:

  • Baggage–people have other experiences
  • Personalities–consider DiSC and EI
  • Culture–no threats, gossip, badmouthing
  • Myths–what hasn’t been addressed?

Keeping all of this in mind, trust is about communication AND respect , and since open communication builds trusting relationships, then you can appreciate that lack of communication creates doubt and concern.

It's important to build trust internally with sharing things such as planned days off, getting agreement, how performance management is communicated, and it is important to build trust externally by checking in on others, getting agreement, and aligning what success looks like for all involved.

While building trust takes time, trust is lost in an instant, and rebuilding trust takes far longer, if ever to regain, so If you think you don’t have time to explain something fully or check in with someone, then when will have time to undo the damages from something being done incorrectly and/or them not having faith in you? If it hasn't been clear, a huge part of trust is TRUSTING YOURSELF! So, do trust:

  • That you are capable
  • That is is okay to ask for assistance
  • That if your heart/head/gut tell you there's a problem, do inquire and/or act on it

Some trust DOs and DON'Ts are:

  • DO meet w/the team when you ahve any new additions, don't simply let people figure it out
  • DO use people's names, don't use "hey" or "dude"
  • DO check in on other's impressions, don't rest on your laurels or figue your past repuration is enough
  • DO ask, listen, and honor how people like to receive communication and be coached, don't assume or only share the way you like to receive communication or be coached
  • DO admit mistakes, don't blame others
  • DO be humble, don't be bossy or cocky
  • DO lead people and manage process, don't attempt to manage people and lead process
  • DO say “I don’t know, and I'll get back to you by TIME/DATE", don't guess or attempt to bluff your way through
  • DO ask "What, if anything have I said or done or not said or done that is keeping us from fully engaging", don't be defensive when you hear feedback, even if it sounds like criticism
  • DO start over with people by asking for a fresh start, don't keep trying to win over people by ignoring past situations
  • DO communicate (especially when money is involved) directly, don't ignore or hope things will simply pass

By being sincere and earnest in your effort, knowing you are not perfect, and that neither are others, you can establish trust and then build on that foundation!

#DoYourBest #ProfessionalDevelopment #PersonalDevelopment #KIND #Leadership #EmotionalIntelligence #PerformanceCoaching #Growth

Wednesday, July 19, 2023

Public Speaking Tip: Delivering the BODY

Since you know the 4 keys to presentation prowess include being an expert, putting the audience first, getting out of your own way, and coming from a place of gratitude, the body is where you get to share your expertise fully, and that is the topic of this July Public Speaking tip.

It's still true that the parts for which to prepare your talk, training, or pitch include:

1. Open

2. Preview

3. Body

4. Interaction

5. Summary

6. Close

The last months covered the OPEN, and the PREVIEW, it is the BODY where you get to fully share the information for the audience that they want and deserve, and in the order you previewed it. In the BODY, please 

B - Be prepared with slides, handouts or examples that engage the audience

O - Offer opportunities for the audience to respond, ask and fully experience your information and connection

D - Do have logic, pictures or stories to support an orderly approach to walking through a large topic with 2, 3 or 4 agenda points (too few is too broad and 5 or more makes for discomfort for the audience thinking the talk will be rushed)

Y - Yield to the 80% rule(s), meaning, prepare for 80% of the time allotted, know that the audience only rises to about 80% (max) of your energy, so you are not to feed off them, rather than serve it up to them kindly and sincerely

These actions will make for a prepared and thoughtful approach to keep you all involved, and with the BODY in order, you can be present for everyone present! Other aspects of the public speaking prowess we are embracing includes INTERACTION  (and that will be the topic for next month's tip)!

#publicspeaking #ProfessionalDevelopment #PersonalDevelopment #KIND