Thursday, April 27, 2017

Taking Charge of Change

"They always say time changes things, but you actually have to change them yourself."
~ Andy Warhol
1928 - 1987
American artist who was a leading figure in the visual art movement known as pop art. 

Change can happen by chance, or change can happen by charge. Chance change is not known, and comes as a surprise when not paying attention or when someone is in denial. Charge change is shared and delivered with enthusiasm, and therefore, it is clear in the path and direction.

It's up to each of us whether we end up in chance change or charge change. When we pursue charge change, we are more likely to find the outcomes and experiences likable, rather than when we find ourselves in chance change, and feel as though the experience, and even the person delivering the message is "like a bull"!

Four tips for for embracing change positively include:
1. Consider perspective by asking and learning:
From where does it come?
For what reason?
What lead to it?
Where is it going?
In what way can I?
2. RACE for successful change by using the following words when asking and answering questions, as these words will lessen defensiveness and encourage conversation:
R - Respecting
A - Appreciating
C - Considering
E - Expecting
3. Ask rather than Assume, and implement a new rule
Ask people how they like to engage
Ask people the best format for communication
Ask people how they like to be treated, and then, instead of "The Golden Rule" of treating people the way you want to be treated, implement the rule of treating people the way THEY want to be treated.
4. Resist saying, feeling &/or believing “change is hard”, and in place of letting people continue to believe/say “this is tough”, remind them that they are tough!

In order to take charge of change, use "We" and "Let's, and consider the possibilities of positive outcomes as the result of the charge change...and this way, you won't leave it to chance!

Friday, April 14, 2017

Communication in Difficulty

Since difficult conversations are a part of life, and some people are defensive, or suspicious, ensure you don't contribute to the defensiveness or uncertainty by using the following language and skipping the other:

By focusing on the useful words, you just may skip some of the disagreements and difficulty!