Monday, March 3, 2014

Flight Etiquette



“He who would learn to fly one day must first learn to stand and walk and run and climb and dance; one cannot fly into flying.”
-      Friedrich Nietzsche
German philologist, philosopher, cultural critic, poet and composer.
(1844 – 1900)

As a frequent traveler, some of these things I have observed and learned, may assist you in traveling successfully and tactfully in airports and on planes, too:

1)      Ensure you arrive early enough to get parked or inside, through security and to your gate.
2)      Be ready with TSA Pre-check or to take things out and off when asked.  Being a rebel at the security line is not the time for it!  And please be mindful that the workers are people, and put your cellular phone away while engaging with others.
3)      When you are at the gate, be mindful of conversations on your phone so that others do not have to hear you, or worse yet, move away from you. Turn off sounds on your phone in regards to texts and emails, as nobody wants to hear beeps and ticks during their wait time.
4)      Know how the airline boards.  Ask the gate attendant if you are unclear. And, resist being on the phone when boarding, as you may miss announcements, or minimally be rude to the gate agent and others around you.
5)      When you board, ensure you have only two bags, and that you can manage them…meaning one you can lift over your head.
6)      Once aboard, resist eating stinky things – we are trapped together on this plane!
7)      Keep videos/games to yourself by using headphones before you start the “noise”.
8)      Remember, the person in the middle seats gets the armrests.
9)      Be kind and considerate to the passengers and crew.
10)   Exit like you do at a wedding, row by row, not “who can get to the door first”!

With these courtesies and considerations in mind, the flight, or flights may be as long or short as they have been in the past, and hopefully in the future, the experience will be a little less turbulent from your perspective!

Monday, February 17, 2014

Maybe Means No



“Commitment is an act, not a word.”
Jean-Paul Sartre
French philosopher, playwright, novelist, screenwriter, political activist, biographer, and literary critic.
1905 – 1980)

When someone says “I might be there” or replies to an invitation with a “Maybe”, please know this is likely a “No”.

And, better yet, please smile and say something like “Thanks for letting me know your thoughts on the event.  I am going to put you down as a no”.

Even though people may be surprised by your response, and even defend themselves, as someone planning an event, accept only commitments…to coming or not attending…not indecisive people for whom you cannot accurately plan time, food and more.  Also, this will keep you from additional follow-up, which can seem like begging, for a final count for your event.

Similarly, instead of saying “I might be there” or “Maybe”, please know you, too, are likely a “No”, so simply offer a “No, thank you”, and keep the host from wondering about you as well!

Monday, February 3, 2014

New Year, Same You

"Take the attitude of a student, never be too big to ask questions, never know too much to learn something new."
- Og Mandino 
American author. He wrote the bestselling book The Greatest Salesman in the World. His books have sold over 50 million copies and have been translated into over twenty-five different languages. (1926 - 1996) 

In just the first three days of the 2014, I counted nearly 20 promotions or ads for "New Year, New You", and at first, I connected to the notion, and then it dawned on me that the concept meant that somehow the way we were last year was somehow not good, or not good enough for the New Year, and then I decided "no, thanks" to "New Year, New You".

And, you may want to do the same...

Instead of abandoning all things in the past by saying it's time for change, perhaps first we can take stock of all the accomplishments we had in 2013, all the friends and family we supported or connected with last year, all the lives we impacted, and all the work we got done. And, after reflecting on the good from the 12 previous months, we can, in a healthy state of mind, think of how well things went followed by ways to improve.

So, as you move ahead in this new calendar of life, keep your interests in the New Year, yes, and also remember, you did some great things in the past, too. It's time for "New Year, Same You"...you need not be "new" each time the holiday season ends. Sure, maybe you are you now with a tweak or two, an added interest or so, and absolutely in this New Year, you are ready for what lies ahead!

Monday, January 20, 2014

Set, Keep & Realize CLEAR Goals

“What you get by achieving your goals is not as important as what you become by achieving your goals.”  
- Henry David Thoreau 
American author, poet, philosopher, abolitionist, naturalist, tax resister, development critic, surveyor, historian, and leading transcendentalist. (1817 – 1862)  

Part of what bring on disinterest or those excuses is how the goals are set.  Many goals are "fuzzy".  Fuzzy goals are goals with "more", "less", "better", or "try harder" in them.  These are fuzzy because they are not quantifiable.  Things that are not measurable, are not track-able, and therefore, their attainment is also fuzzy!

For you, and if you coach/encourage others, ensure you set CLEAR goals, meaning the goals are:  

Captured - If they aren't recorded, they are not likely going to even get remembered!
Livable - If the goals are possible and realistic within your world, they can be taken seriously.   
Evaluative - If there is a way to assess movement/progression, you can show advancement! 

Actionable- When there is a first step, there can/will be a second and so on.  Action begets action! 
Resonating - Goals that are personable and connect are those that click with/for you! 

With
CLEAR goals in January, or anytime, you are able to hold yourself accountable, and realize what has been accomplished...and leave the fuzzy behind!

Monday, January 6, 2014

State Vs. Question When Seeking Input



“Any general statement is like a check drawn on a bank. Its value depends on what is there to meet it.”
-Ezra Pound
American poet and critic who was a major figure of the early modernist movement.
(1885 – 1972)

How many times have you said “Did you get my email?” or “Did you get my voicemail?” when running into someone after sending or leaving a message?  or how many times have you heard “Did you get my email?” or “Did you get my voicemail?” from someone when running into that person after s/he sent or left a message?  

Either way, people can feel slighted and/or put on the spot.  This type of inquiry typically leads to excuses, explanations, and a lot of chatter that does not address the issue, rather just answers the question posed.

If you are the one doing the asking, instead, please consider changing that question to a statement. Greeting someone with a kind “Hello” that is eventually followed by “You may or may not have received my email and…”, or “You may or may not have heard my voicemail, and…”.  This verbiage is kind, shares there was previous communication, and doesn’t put someone on the spot.  There will likely be no mention of whether or not s/he read or listened to your message, and at that point, that’s okay, as you can move to addressing the topic at hand rather the receipt of a previous send.