Since not everyone is on the same schedule, and emails and
voicemails do seem to "disappear" at times, when you follow up with
someone, please consider saying something like "You may or may not have
gotten my message (voicemail or email), and in it..." instead of putting
someone on the spot with "Did you get my email?" or "Did you get
my voicemail?", and then waiting for them to say "yes" or
"no", and likely following it with an explanation that, no matter how
it comes out, sounds like an excuse to you.
Allow someone to save face with your grace by following-up with them in a non-questioning, kind way to keep the message positive, and positioned from professionalism and thoughtfulness versus something that may feel attacking and/or confrontational!
No comments:
Post a Comment