"Feedback is the breakfast of champions." - Ken Blanchard, American BusinessmanMost of us like feedback...as long as we agree, right? Feedback is a gift when given and received well. As far as work goes, not wanting to give reviews, or feeling critical (leader) and criticized (team member) often comes up regarding giving and receiving feedback to/with employees.
With performance reviews, I encourage you to do the following on a quarterly basis:
Develop competencies for each role (only needs to be done once, and 6-10 competencies is usually best)
Assess the person to the competencies from 1-5 (no half numbers, with 5 being the highest)
Ask the person to assess himself or herself to the competencies from 1-5 (no half numbers, with 5 being the highest)
Share the assessments with each other
Discuss what is going well
Agree on what can be improved
Have an open discussion
Create a plan
Review the plan
Schedule the next quarterly review
I find this allows for input, discussion, coaching, and encouraging...without attacking or being too critical. In the end, the feedback can be collaborative, and a gift, so to speak, for each of you in growing your relationship, your team, and your business!
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