Friday, April 10, 2020

Courtesy Beyond the Common

"Courtesy is a silver lining around the dark clouds of civilization; it is the best part of refinement and in many ways, an art of heroic beauty in the vast gallery of man's cruelty and baseness."
~ Bryant H. McGill
American Thought Leader.
(b. 1950)

There are a set of rules, so to speak, even an unspoken guide for most, hopefully many, of us that serve to guide us when around others. These rules are often called "Common Courtesy".

I often propose that these actions are neither common or courteous to those who don't observe or participate in them. That LUNDBERGism often gets a laugh in presentations.

Now, with no live presentations, and sadly, seemingly little laughter for a lot of people, it's time to go with Courtesy BEYOND the Common, meaning, not only is it about the niceness of engagement, it is about the true awareness and presence in engagement...even from a distance of 6 feet or more!

Let's start at the beginning. You count, and you are making a decision to engage. When you begin with personal responsibility, you know that each step, word and action is up to you. While we cannot control others, we can control how we respond or approach them.

Even if you feel defensive, defiant, frustrated or alone, keep in mind that you are one of many, and that you may be entering into a virtual space or real location where others are on what I call the "fringe", a place where they are on edge and ready to blow. Not that it is your responsibility to keep people on the right side of the fringe, it is your opportunity not to push someone over the edge!

Four courtesies beyond the common, on top of keeping your distance, include:

Smile - even through a mask - a nod of the head with a smile goes a long way, too
Use your words - Excuse me, and even hello go a long way with others
Embrace non-responding (from you) when others are nasty first
Be grateful - inside in thoughts and outwardly with thank yous to anyone who shows kindness including a "thanks", a positive review, and/or a hand-written note after leaving

When you decide you will be the difference and you will deliver Courtesy Beyond the Common, together, we may make these actions more "common" to many!

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